What Are AI Agents

AI agents are smart automations

that think, decide, and act—just like

a team member.

Most automations follow simple rules: "If this happens, do that." AI agents go further. They understand context, make decisions, and adapt to new situations—without needing constant updates.

What AI Agents Do

Understand language

read emails, tickets, and messages like a human

Make decisions

route issues, prioritize tasks, or qualify leads based on context

Take action

send replies, update records, or trigger workflows automatically

Learn and adapt

improve over time as they process more data

Work 24/7

handle tasks instantly, without breaks or errors

Save time

Let AI handle repetitive tasks so your team can focus on strategy.

Respond faster

AI agents answer instantly—no waiting for someone to be online.

Reduce errors

Machines don't forget steps or misread data.

Scale easily

Handle 10x the volume without hiring more people.

Common Use Cases

Customer support

Answer FAQs, route tickets, and escalate urgent issues.

Sales

Qualify leads, send follow-ups, and update CRMs automatically.

Marketing

Schedule posts, track campaigns, and generate reports.

Operations

Process orders, manage inventory, and handle invoices.